The number of revisions provided corresponds with the chosen package, and you may request revisions according to the specifications outlined in your package. Our commitment is to deliver exceptional service, and we will continue revising until your requirements are fully satisfied. There are no extra charges if the design concepts remain unchanged, and you can expect to receive your revised design within 48 hours. Any alterations requested after finalizing logo designs will be treated as a new order and billed separately.
Our refund policy for Sigma Digital 360 becomes void in the following scenarios:
For clients enrolled in a service bundle, refunds are applicable only to the unsatisfactory service, not the entire bundle. Refunds are not permitted after 15 days from the date of purchase. Services such as Social Media, SEO, Domain Registration, and Web Hosting are non-refundable.
Once the client approves the design and the website progresses to development, refunds are not available. A money-back guarantee applies only if the initial designs are outrightly rejected by the client. If additional design concepts or modifications are requested thereafter and a refund is sought, Sigma Digital 360 reserves the right to withhold 33% of the total billing amount to cover incurred service costs.
Kindly note that Sigma Digital 360 holds the discretion to decline any project or end the contract as deemed necessary. Upon receipt of a refund, you forfeit the rights to use the designs, as they become the exclusive property of Sigma Digital 360. The company maintains complete ownership of the designs.
To commence the refund process, please adhere to the following guidelines:
Call our Toll-Free Number: +1 (855) 602-6003
Send us an Email Email.
Upon receiving your refund request, we will promptly acknowledge it and initiate the process following the necessary assessment.
Upon successful completion of the refund, you relinquish all rights to designs provided by Sigma Digital 360, as this information will be forwarded to Government Copyright Agencies for legal compliance.
We are committed to meeting your requirements, with our designers dedicated to exceeding your expectations. Each design undergoes thorough research and craftsmanship to ensure top-tier quality.
Our unlimited revisions policy is designed to achieve your complete satisfaction. We aim to exceed your expectations and will continue to revise until you are entirely satisfied with your design as per your package terms.
Your entire order will be dispatched to the specified account on the date outlined in the Order Confirmation, along with a confirmation email. The turnaround time aligns with your selected package, with a minimum duration of 2 business days. For urgent orders, please contact our customer support team.
Sigma Digital 360 meticulously maintains records of finalized designs to provide accurate files in case of misplaced orders.
Our customer support team operates around the clock, addressing your concerns and inquiries at any time. We are committed to promptly responding to your queries.
Sigma Digital 360 disclaims responsibility for any communication conducted via platforms other than "....@sigmadigital360.com" or any numbers not officially provided by us on our website. We are not liable for damages resulting from contact details not provided by us, assuming full responsibility for information conveyed through our official domains.